Privacy policy
Privacy Policy
Last updated: October 2025
At Gold Spectrum / Smoky Grass Station, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from www.goldspectrumcbd.com (the βSiteβ) or interact with our marketing platforms (email, SMS, or online advertising).
By using our Site, you consent to the practices described below.
1. Information We Collect
A. Information You Provide
When you place an order, create an account, subscribe to our marketing, or contact us, we collect:
-
Name, billing and shipping address
-
Email address and phone number
-
Payment details (via our secure processors; we do not store full credit-card numbers)
-
Date of birth (for age verification where required)
B. Information Automatically Collected
When you visit our Site, we automatically gather limited technical data (βDevice Informationβ), including:
-
Browser type, IP address, and time zone
-
Pages viewed, search terms, and referring websites
-
Cookies, web beacons, log files, and similar technologies used for analytics and advertising
C. Cookies and Tracking Technologies
We use cookies and pixels to remember your preferences, analyze website activity, and deliver relevant ads.
You can disable cookies through your browser, but some features may not function correctly. Learn more at www.allaboutcookies.org.
2. How We Use Your Information
We use your Personal Information to:
-
Process and fulfill your orders, payments, and deliveries
-
Communicate with you about your orders or support requests
-
Send product updates, promotions, and loyalty offers (with your consent)
-
Detect and prevent fraud, abuse, or unauthorized activity
-
Comply with age-verification and state compliance requirements
-
Improve our website, marketing, and customer experience
We do not sell or rent your personal information to third parties.
We may also use limited data collected through cookies and similar technologies to measure the effectiveness of our advertising and improve our marketing performance.
3. How We Share Your Information
We share data only with trusted service providers who help us operate the Site, including:
-
Shopify (our eCommerce host) β Shopify Privacy Policy
-
Payment processors (for secure payments and chargeback prevention)
-
Shipping and logistics partners (for order delivery)
-
Marketing platforms such as Google Analytics, Meta (Facebook/Instagram), and SMS/email providers
These providers are bound by contract to use your data solely to perform agreed services. We may also disclose information if required by law, court order, or to protect our rights and property. This may include sharing limited data with advertising and analytics providers to support ad delivery, performance measurement, and fraud prevention.
4. Targeted Advertising & Analytics
We use analytics and advertising cookies to measure campaign performance and show you products that match your interests.
We may work with third-party advertising and analytics providers (such as Google, Meta, and X) that use cookies, pixels, or similar technologies to help us measure advertising performance, prevent fraud, and display relevant ads to users.
You can manage your advertising preferences through your browser settings or through platform-specific controls provided by these services.
5. Email & SMS Marketing
By subscribing to our text or email programs, you consent to receive recurring automated promotional messages from Gold Spectrum.
Message and data rates may apply. You can opt out at any time by replying STOP to text messages or using the unsubscribe link in emails.
We store consent records to comply with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
6. Age & Legality
Our Site and products are intended only for adults aged 21 and older.
We may use third-party verification to confirm your age at checkout or delivery.
We do not knowingly collect or store information from anyone under 21. Our marketing and advertising are intended only for individuals who are 21 years of age or older.
7. Data Retention
We retain order and account information for as long as necessary to comply with legal, accounting, and business obligations, unless you request deletion.
Marketing records are kept until you unsubscribe or request removal.
8. Your Privacy Rights
Depending on your state of residence (including California, Colorado, Virginia, Tennessee, and others), you may have the right to:
-
Request access to or a copy of your personal data
-
Request correction or deletion of your data
-
Opt out of targeted advertising or data sharing
-
Appeal a denied privacy request
To exercise these rights, email marketing@goldspectrumcbd.com with βPrivacy Requestβ in the subject line.
We will verify your identity before processing your request.
9. Data Security
We use SSL encryption, limited-access servers, and secure payment gateways to protect your information.
While no online system is 100% secure, we continually update our safeguards to minimize risk.
10. International Transfers
If you access this Site from outside the United States, please note that your information will be processed in the U.S. under U.S. data-protection laws, which may differ from those in your country.
11. Do Not Track Signals
Some browsers send βDo Not Trackβ requests. We currently do not respond to these signals but honor applicable state opt-out mechanisms and privacy laws.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect new laws or service changes.
The latest version will always be available on this page, and the βLast Updatedβ date will indicate when revisions took effect.
13. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Gold Spectrum / Smoky Grass Station
Attn: Privacy Compliance Officer
π 6315 Kingsport Hwy, Gray TN 37615, USA
π§ marketing@goldspectrumcbd.com
Β